| (1) | The Chief of a Service or Division must establish a Grievance Committee to deal with all grievances received by him or her. |
| (2) | A Grievance Committee may— |
| (a) | deal with grievances on behalf of the Chief of the Service or Division; |
| (b) | co-opt any person to attend its proceedings and provide information or assistance; and |
| (c) | request any person to appear before it. |
| (3) | A Grievance Committee must— |
| (a) | convene and conduct its meetings in accordance with its co.istitutton: |
(b) consider each grievance; and
| (c) | take a decision and provide the reasons for the decision to the officer in charge of the designated grievance office within the relevant time or the extended time contemplated in regulation 13(4)(c). |