The following incidents must be reported by staff members to the manager of the child and youth care centre within an hour of the discovery or reporting of the incident:
| (a) | Removal or any attempted removal of a child from the child and youth care centre or programme by anyone who is not permitted to do so; |
| (b) | any situation in which restraint, isolation, or prohibited behaviour |
| (c) | management measures are used; |
| (d) | accident or illness requiring medical attention or hospitalisation; |
| (e) | allegations of physical, psychological, emotional, sexual or verbal abuse; |
| (f) | absence of a child or young person from the centre without permission, or as otherwise agreed within the individual development plan; |
| (g) | interventions by security personnel or the South African Police Service; |
| (h) | the death or injury or a child; |
| (i) | any criminal charge or conviction of a service provider, volunteer or other adult involved with the centre; |
| (j) | any substance abuse by a service provider while on duty or when he or she arrives on duty under the influence of alcohol or drugs or he or she deals in drugs; |
| (k) | any strike by workers at the centre; or |
| (l) | any other unusual circumstances that are likely to affect the safety or well-being of any child at the centre. |
